Our Writing Effective E-mails And Memos course teaches business writers how to write e-mail that has the impact the writer wants, motivates readers to respond as hoped, and accomplishes the writer's business objectives.

This course presents a highly-structured approach to writing e-mail that can be applied to all e-mail and memos and contains assignments, practice activities, and written competency exams to help ensure your learning.

Similar to how college classes work, you do your assigned work on your own, then submit it to your instructor, who grades, comments upon, and returns the assignment to you. The instructor will coach you in this way until you master the skills. FYI, your instructor is also available via email or phone.

Course Outline:

• Know What Is and Is Not Appropriate
• Use Short, Clear Sentences and Simple Punctuation
• Write Concisely
• Avoid Clumsy Phrases, Complex Vocabulary, and Stiff Language
• Format for Readability
• Proofread Your e-mails
• Write a Clear, Meaningful Subject Line
• Write an Informative Beginning
• Use Headings, Generalizations, and Paragraphs
• Write a Cordial, Informative Conclusion
• Write Enough but Not Too Much
• Follow Up

How To Access Your Course:

This course has 12 lessons and 5 competency examinations or approximately 30 hours of study. You may complete lessons at your own pace, as long as you finish them within four months from date of registration. Instructions for accessing your course materials, plus your Instructor's contact information, will be emailed to you within two business days of registration.